BoloForms Signature
AddonDashboardPricing
  • ➡️Getting Started
  • ❗Troubleshooting (Addon)
  • ☎️Contact Us
  • ❓FAQs
  • 📄Verify Downloaded PDF
  • 🏥Document Requests
    • HIPAA BAA Request
  • 🏍️GSUITE addon Guide
    • How to install the addon?
    • How to use addon?
      • How to send out signature request via E-mail
      • How to download signed forms
    • Multiple Signatures in BoloForms Signature Addon
    • Send Bulk Signature Requests
    • How to purchase Signatures for Freelancer Plan?
    • How to connect signatures with Google Sheets
  • 🏎️Dashboard Guides
    • Single PDF Signature
      • Send Signature Request
      • How Signing Works?
      • Documents Dashboard
      • Download Signed Documents
      • Tracking Signature History
    • Forms Signature
      • Creating Signature Forms
      • Forms Dashboard
      • Sending Signature Forms
      • Tracking Signature Responses
      • Send Bulk Signature Requests
      • Customize PDF
    • Teams
      • Collaborators
    • PDF Templates
      • Generating PDF Template
  • 👨‍💻API guides
    • Developer Docs
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  • Only the "Help" menu item does show up!
  • The error message "drive.google.com refuses to connect" shows up within the sidebar.
  • The sidebar is completely blank.

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Troubleshooting (Addon)

Only the "Help" menu item does show up!

This issue can sometimes be caused by Google’s end due to low internet connectivity. You can try reloading the page, and all menu items will show up.

The error message "drive.google.com refuses to connect" shows up within the sidebar.

This also could happen if multiple users are logged in within the browser. Solution 1- Just log out with all users, except the one which should be used to work with the addon. Solution 2- Use a different browser or the incognito mode.

The sidebar is completely blank.

The cause for this error message is that multiple users are logged in within the browser.

Solution 1- Just log out with all users, except the one which should be used to work with the addon.

Solution 2- Use a different browser or the incognito mode.

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Last updated 10 days ago

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