❓FAQs

Get your Frequently Asked Questions answered here!!

What will happen to my data if I cancel my subscription?

You data will still be stored in our database even after your subscription cancellation. If you want to remove your data, please contact to us via [e-mail].

I receive a permission error when I try to setup the Add-on

This is a known issue with Google permissions and it happens when you are logged in with more than one Google account. Try to sign out of all account except your main account. Alternatively, try Guest/Incognito mode.

Can I use the addon if my organisation does not use Google accounts?

Yes, but be aware that Form owner/adminstrator in particular still needs Google account. This is because the addon sends email on your Gmail behalf.

Does recipient need Google Account?

No. Recipients do not need Google account. They also do not need to have access to your Google Form or spreadsheet.

How many signatures can I take?

We provide 10 signatures to your for trying out BoloForms. You can purchase more signatures from our pricing page.

What will happen if I run out of signature quota?

When you run out of signature quota, you'll not be able to request signatures for your Pdfs or Forms until you upgrade your plan.